AI Configuration
AI Enabled
Yes
Provider
openai
Model
gpt-4o-mini
Auto Reply
No
Auto Reply Threshold
85%
Suggest Response
Yes
Configure these in the config/portal.php file or via environment variables.
Agent System
Active Agents
0
Pending Tasks
0
Completed Tasks
0
Failed Tasks
0
Agents are installed on client machines via service/agent-runtime/sothik_agent.py.
See Install Agent for setup instructions.
Credential Vault
Credentials are stored AES-256 encrypted. The encryption key is derived from
SUPPORT_CREDENTIAL_KEY environment variable or the service secret.
Set SUPPORT_CREDENTIAL_KEY in your environment for production use.